Telemarketers. You have all been interrupted by them, you try to avoid them, you put your name on that national do not call list, but they STILL manage to find you.
There seem to be, in my experience, a few standard ways of dealing with this kind of interruption:
1) Abruptly hanging up ("I'm not wasting one SECOND of my life on this tripe.")
2) Politely listening, then letting them down gently ("Thank you for calling, but I'm really not interested today.")
3) Impolitely venting ("STOP CALLING ME! I COULDN'T CARE LESS ABOUT THE CRAP YOU'RE TRYING TO SELL ME!")
4) The artful dodge ("Hey, can I have your phone number and I'll call you back?" or "Hey! What do you know about the Mormons? Would you like to know more?")
5) Play the insanity card ("I told you never to call me on this phone! It's bugged!")
Too often I use method 3. Not good. Especially because I've been there.
I'm ashamed to admit it, but once upon a time, I too was a telemarketer.
It's a good thing you're sitting down already. I can just see the shock on your face. "No, mormonhermitmom, say it ain't so." Well, it was. I was young and needed money for tuition and the company was hiring just about anybody for a little better than minimum wage in a small college town. I thought it would be better than a fast food gig. Oh, how pride cometh before the fall! At least people who patronize fast food joints sort of know what they are getting.
You need to know that most telemarketers are, at heart, decent people just trying to earn a living. It's the way they are trained that brings so many people indigestion. They cannot, on threat of losing their jobs, let you off the hook when you say "no". They are required to give you a "rebuttal", a response to your "no" that hopefully will persuade you to stay on the line and give them a chance to give you the full sales pitch. The company I worked for wouldn't let us give a polite goodbye without the possible customer saying "no" at least three times. The last few telemarketers that have called me this year kept pushing beyond that, hence my number 3 response, but I know I should rise above that. I remember being on the receiving end of the number 3; not fun.
The other thing you need to know is that some telemarketers have to make hourly quotas. That's right, they have to sell so many products in an HOUR to keep their paychecks. Depending on the product, that could be anywhere from one to six calling plans, supplemental insurance policies or warranties and hour. They don't have time to waste doing their nails or texting their buddies. If they are talking to fast for you to understand them, that may be the reason why. If you can't be polite, the best thing you can do for them is to just hang up (1). If you cut the line, they can't press you for the three "no's" and they can go on to the next call without getting in trouble with their bosses.
And one last thing: If they are trying to sell you something that you, yourself, sell as a traditional or online businessperson, don't tell them that. The most humiliating call I ever made was trying to sell supplemental life insurance to an insurance agent. He treated me like a six year old, and I knew I couldn't get off without three "no's" so I had to sit there and take it and just give the stupid rebuttals anyway. I was PRAYING for the guy to just hang up on me.
Needless to say, that job only lasted two months. The thought of endless filing for my father suddenly seemed the best job in the world after that. I got out before it was too late.
So please join me in doing more to help these poor souls slaving away at a cubicle with prowling supervisors behind them. Just say no. AND HANG UP!